Try our products Risk-Free, with our 30-day Guarantee
Sometimes it takes longer than 2 weeks to know if a product is benefitting your pup. We pride ourselves on knowing that our customers are completely satisfied, and happy with their purchase.
Great products that offer great results can take time, so don’t rush your dogsnob experience
While we pride ourselves on our customers’ satisfaction, we also pride ourselves on transparency and fairness.
We cover all scenarios
Your pup didn’t like it?
Your pup won’t eat it?
Don’t think it’s benefitting them?
Don’t give up quite yet! Try different ways of administering it to them, or allow them some time to warm up to the product.
Our 30-day guarantee only applies to your first purchase of each product:
For example, if you buy our 5-in-1 Multivitamin Liquid Gravy Topper and use it for 30 days, and repurchase it without complaint, the guarantee will no longer cover that specific product for you.
If a bundle of 2 or 3 of the same products are purchased in the same order, the 30-day guarantee only applies to the purchase price of 1 of the products
How the refund process works:
Please email us at support@dogsnob.co, or by using the Contact page for all issues. Please be sure to include your order number in the subject line.
Return Policy
We want you and your pup to be thrilled with your purchase! To be eligible for a return, make sure your item is in its original packaging, unopened, and in the same condition as you received it. Once we've received and given your return a little sniff and wag of inspection, we'll shoot you a quick message to let you know whether the refund has been approved or not. If everything checks out, we'll process your refund, applying it to your original payment method. Just remember, that a 20% return shipping fee will be deducted from the final refund amount.
To start your return journey, drop us a friendly email at support@dogsnob.co or reach out through our Contact page. Don't forget to pop your order number in the subject line. Your satisfaction and your furry friend's health are our top priorities!